Adult Services

Thriving Mind South Florida is committed to providing safety net services for mental health and substance use treatment for adults in our community. These services include crisis services (for those in danger to themselves or others), inpatient (hospital-based), outpatient, residential, as well as support services to help with housing and employment needs.

988 Florida Lifeline
988 Florida Lifeline connects individuals experiencing suicidal thoughts, substance use disorder, mental health crises, or any other kind of emotional distress to a crisis counselor in their immediate area. For more info, www.988FloridaLifeline.com.
24 Hrs / 7 Days
Mobile Response Teams in South Florida
An outreach service that provides mobile crisis intervention and assessment for children and adults.
24 Hrs / 7 Days
800-HELP-YOU
(800-435-7968) (Miami-Dade County)
305-434-7660
Opt. #8, (Monroe County)
Living Room Program
The Living Room model is a community crisis respite program that offers people experiencing a mild mental health crisis an alternative to hospitalization. Individuals can receive services at the Living Room for up to 23 hours; however, the Living Room operates 24/7.
Up to 23 hours/day
305-539-0325
Serves Miami-Dade and Monroe Counties.
Forensic Services
The Forensic Mental Health Services Program has two distinct tracks, the Pre-commitment diversion known as the Jail Diversion Program (JDP) Team and post-commitment or post-adjudication track known as the Forensic Specialist Outreach Team.
Fany Flores
Manager, Adult System of Care
Ana Harris, BA, CBHCMS
Adult System of Care Specialist
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Name: Ana Harris

Thriving Mind Title:  Adult System of Care Specialist

Department:  Adult System of Care

Education: (College/Degree)  FIU/ Bachelors of Arts in Psychology

Credentials/certifications: B.A., CBHCMS, 701B, FARS, Person to Person Case Mgmt

What do you at Thriving Mind? Mainly review clinical documentation for referrals to mental health residential treatment programs, including for forensic placements and programs, plus oversee and track those referrals; provide initial and continued stay authorizations as per clinical documentation; assist callers with referral information/resources.

How do you help individuals with mental illness/substance use disorders? By linking them to services or providing resources

Why is this work important to you?  Have worked in mental health field for years and it is spiritually rewarding to help those in need.

Hobbies/Family (any personal info you want to include) my husband and I enjoy visiting our sons and spending time with friends.

Erica Heiblum, MS, RMHCI
Lead Adult System of Care Specialist
Guillermo Lauzurique, MS
Adult System of Care Specialist
Michelle Lüchau, MSM
Adult System of Care Specialist
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Michelle Lüchau, MSM, is an experienced mental health professional currently serving as the Adult System of Care Specialist for substance abuse at Thriving Mind South Florida. In this role, she supports system coordination and treatment placement for adults navigating substance use and co-occurring mental health challenges. Previously, she worked as the Psychiatry Department Manager at a community mental health center, overseeing clinical operations and multidisciplinary care. Michelle also has a strong background in reproductive health advocacy, having worked at a Miami-based nonprofit that helped women access essential healthcare. Michelle has a master’s degree in business management and is currently pursuing a second master’s in clinical mental health counseling, with an expected graduation in December 2025. In her time off, she enjoys unwinding with her beloved Doberman, Bosque.