Improving outcomes among priority populations through care coordination
Thriving Mind South Florida also offers system-level Care Coordination to reduce readmission of high-utilizers by ensuring appropriate treatment that supports recovery, including behavioral health care, housing, primary care, transportation, work programs, and access to benefits (insurance, disability). Our system identifies individual high-utilizers, leads a team to ensure appropriate treatment, tracks individuals across services, and compiles data to measure success. The goal is to reduce readmissions from deep-end costly services and inappropriate settings such as jails, emergency rooms, crisis stabilization units/detox facilities, and reduce out-of-home care for children. This program complies with DCF’s goal to reduce by 20% the number of people in crisis by June 30, 2021.