Executive Team
Our executive team consists of John Newcomer, M.D., president and CEO; Steven Zuckerman, Senior VP and CFO, and Laura Naredo, Senior VP and COO. For a detailed leadership listing, go here.
Behavioral Health Services
Our behavioral health services department oversees all mental health and substance use treatment services across our system. For substance use treatment help, click here. For mental health treatment help, click here.
Adult System of Care
Our adult system of care manages both mental health and substance use treatment services for adults. For more information, click here.
Children’s System of Care
Our children’s system of care manages both mental health and substance use treatment services for children and youth. For more information, click here.
Contracts and Procurement
Our contracts and procurement group manages all contracts with providers across our system and offers procurement opportunities to the providers. For the contracts page, go here. For procurement, go here. For provider resources, go here.
Continuous Quality Improvement (CQI)
Thriving Mind’s CQI team is committed to the development, implementation, and quality assurance of the network with priority given to those areas that impact individuals served and their families. For more information, click here.
Care Coordination
Care Coordination is the systematic management of the System of Care to ensure that individuals with the highest level of need are being linked to community-based care and provided the appropriate supports to ensure that their treatment needs are properly addressed.
Child Welfare Coordination
Child Welfare Coordination ensures consistent integration, coordination, and planning between the Managing Entity, Community Based Care Lead Agency and other child welfare stakeholders.
Communications
The Communications Department manages a variety of internal and external communications, marketing, social media, media relations, public relations, civic engagement and community relations opportunities. For more information, click here.
Finance
Our finance team is responsible for budgeting, funding allocations, accounts payable, invoice processing, and general accounting.
Housing
Thriving Mind’s Housing Department is committed to finding safe, affordable, stable housing for individuals with mental health and/or co-occurring diagnoses; Ensuring that these individuals receive the necessary support services to be successful in the community. For more information, click here.
Human Resources
Human Resources is responsible for providing financial, administrative, and clerical services, which includes processing and monitoring accounts payable, bank deposits and payroll. The Human Resources Coordinator administers a variety of human resources activities and programs, including those related to staffing, compensation, benefits ,training and workplace safety.
Data Performance and Information Technology
Data Performance and Information Technology Department manages data systems and reporting, provides IT support through Michell Group, and coordinates with Carisk for data management and reporting
Peer Services
Our Peer services team is available to assist the peer community to better serve our consumers. For more information, click here.
Prevention System of Care
Thriving Mind South Florida provides prevention of substance use and promotion of wellness (positive mental health) services in Miami-Dade and Monroe Counties as part of a continuum of behavioral health care for individuals and their families. For more information, click here.
Research and Evaluation
Thriving Mind’s vision is that solid research and evaluation will help move behavioral health forward as a necessary and essential service for children, adults, families, and programs. Data is gathered at multiple levels and used to sustain programs and monitor fidelity. The team works with the network, community, and state partners to ensure measuring service provision for policy-relevant outcomes. The data-driven approach to manage funding to best meet the community’s needs. The evaluation data is used as a powerful tool for communicating with stakeholders. Through the use of data collection, evaluation, and analysis strategies, Thriving Mind strives to: Ensure financial strength and programmatic accountability to achieve performance outcomes and standards in the most cost effective and efficient manner possible Identify gaps in services and specialized needs Identify priority populations including, but not limited to criminal justice involved, child welfare involved, individuals served in need of trauma informed care, and co-occurring Use the collection and analysis of data to improve the network and network provider compliance and when necessary incorporate improvements into action plans.
Trauma Recovery
Thriving Mind South Florida’s Trauma Recovery Network offers a number of free services for adult and child victims of violent crime. Family members of victims can also receive services at no cost. All services are free to victims and their families thanks in part to a Victims of Crime Act (VOCA) grant from the Florida Attorney General’s Office. The VOCA Fund was created by Congress in 1984 to provide federal support to state and local community-based programs to serve victims of crime.

John W. Newcomer, M.D. is President and CEO of Thriving Mind South Florida in Miami, Florida. Thriving Mind (contracting as South Florida Behavioral Health Network, Inc.) oversees safety net mental health and substance abuse services for the population of 3 million people in Miami-Dade and Monroe counties, serving approximately 220,000 individuals annually with an annual operating budget of $140 million, funded by the Florida Department of Children and Families as well as other Federal, State, County and private sources.
Dr. Newcomer is also Adjunct Professor of Psychiatry at Washington University School of Medicine in St. Louis. During two decades at Washington University, he served in research leadership roles including Medical Officer for the General Clinical Research Center and Medical Director for the Center for Clinical Studies. Dr. Newcomer has served as Principal Investigator on peer-reviewed federal research grants funded through the National Institutes of Health (NIH) or Substance Abuse and Mental Health Services Administration (SAMHSA) for over 30 years. He was Executive Vice Dean at Florida Atlantic University Schmidt College of Medicine and Senior Associate Dean for Clinical Research at the University of Miami Miller School of Medicine. From 2007-2019 he served on the Metabolic Disorders Steering Committee of the Biomarkers Consortium of the Foundation for the National Institutes of Health, and in the public sector Chaired the Medicaid Drug Utilization Review Board for the State of Missouri for 13 years. In 2014 he was named to the Thomson Reuters List of Highly Cited Researchers.

Laura Naredo. MS, CHC, CHPC is the chief operations officer with over 20 years of experience at both the clinical and management level. She has also worked with both state agencies and non-profits in behavioral health care. She is responsible for managerial work planning and directing programs to ensure coordination and efficiency among administrative, programmatic and operational aspects of service delivery, reporting directly to the President/CEO. She is responsible for the management of all systems of care operations, quality improvement and quality assurance processes within the agency. She develops, leads, facilitates, and advises internal committees regarding system of care operations, quality improvement, quality assurance, utilization management and risk management activities. She maintains a knowledge of federal and state regulatory conditions and integrates into the internal QI/QA systems, system of care operations and ensures continued compliance with such regulations. She has direct responsibility for the development of the system of care teams, quality improvement and quality assurance programs within the network. She identifies opportunities for performance improvement and establishes corrective action plans. She assists the President/Chief Executive Officer and leadership team in the development of appropriate system of care programming, quality assurance programs and monitor quality control for all operational functions.

Stephen Zuckerman is the chief financial officer. His role is to develop, initiate, maintain, and revise policies and procedures for the general operation of the Financial Program and its related activities to prevent illegal, unethical, or improper conduct. He develops and periodically reviews and update Standards of Accounting to ensure continuing currency and relevance in providing guidance to management and employees. He collaborates with other departments to direct accounting and finance compliance issues to appropriate existing channels for investigation and resolution. He responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigation procedures. Develop and oversee a system for uniform handling of such violations. He acts as an independent review and evaluation body to ensure that accounting financial issues/concerns within the organization are being appropriately evaluated, investigated, and resolved. He monitors and coordinates the financial and accounting activities of other departments to remain abreast of the status of all financial and accounting activities and to identify trends. He Identifies potential areas of financial vulnerability and risk; develop/implement corrective action plans for resolution of problematic issues and provide general guidance on how to avoid or deal with similar situations in the future. He provides reports on a regular basis, and as directed or requested, to keep the President/Chief Executive Officer, Finance Committee and Board of Directors informed of the operation and progress of accounting efforts. He monitors the performance of the Financial and Accounting Program and related activities on a continuing basis, taking appropriate steps to improve its effectiveness. He ensures the provider network follows the rules and regulations of regulatory agencies as it pertains to the contract with the provider, that agency policies and procedures are being followed, and that behavior in the organization meets the company’s Standards of Conduct.