Executive Team

Our executive team consists of Laura Naredo, Interim President and CEO, Steven Zuckerman, Senior VP and CFO. For a detailed leadership listing, go here.

Behavioral Health Services

Our behavioral health services department oversees all mental health and substance use treatment services across our system. For substance use treatment help, click here. For mental health treatment help, click here.

Adult System of Care

Our adult system of care manages both mental health and substance use treatment services for adults. For more information, click here.

Children’s System of Care

Our children’s system of care manages both mental health and substance use treatment services for children and youth. For more information, click here.

Contracts and Procurement

Our contracts and procurement group manages all contracts with providers across our system and offers procurement opportunities to the providers. For the contracts page, go here. For procurement, go here. For provider resources, go here.

Continuous Quality Improvement (CQI)

Thriving Mind’s CQI team is committed to the development, implementation, and quality assurance of the network with priority given to those areas that impact individuals served and their families. For more information, click here.

Care Coordination

Care Coordination is the systematic management of the System of Care to ensure that individuals with the highest level of need are being linked to community-based care and provided the appropriate supports to ensure that their treatment needs are properly addressed.

Child Welfare Coordination

Child Welfare Coordination ensures consistent integration, coordination, and planning between the Managing Entity, Community Based Care Lead Agency and other child welfare stakeholders.

Communications

The Communications Department manages a variety of internal and external communications, marketing, social media, media relations, public relations, civic engagement and community relations opportunities. For more information, email communications@thrivingmind.org

Finance

Our finance team is responsible for budgeting, funding allocations, accounts payable, invoice processing, and general accounting.

Housing

Thriving Mind’s Housing Department is committed to finding safe, affordable, stable housing for individuals with mental health and/or co-occurring diagnoses; Ensuring that these individuals receive the necessary support services to be successful in the community. For more information, click here.

Human Resources

Human Resources is responsible for providing financial, administrative, and clerical services, which includes processing and monitoring accounts payable, bank deposits and payroll. The Human Resources Coordinator administers a variety of human resources activities and programs, including those related to staffing, compensation, benefits ,training and workplace safety.

Data Performance and Information Technology

Data Performance and Information Technology Department manages data systems and reporting, provides IT support through Michell Group, and coordinates with Carisk for data management and reporting

Peer Services

Our Peer services team is available to assist the peer community to better serve our consumers. For more information, click here.

Prevention System of Care

Thriving Mind South Florida provides prevention of substance use and promotion of wellness (positive mental health) services in Miami-Dade and Monroe Counties as part of a continuum of behavioral health care for individuals and their families. For more information, click here.

Research and Evaluation

Thriving Mind’s vision is that solid research and evaluation will help move behavioral health forward as a necessary and essential service for children, adults, families, and programs. Data is gathered at multiple levels and used to sustain programs and monitor fidelity. The team works with the network, community, and state partners to ensure measuring service provision for policy-relevant outcomes. The data-driven approach to manage funding to best meet the community’s needs. The evaluation data is used as a powerful tool for communicating with stakeholders. Through the use of data collection, evaluation, and analysis strategies, Thriving Mind strives to: Ensure financial strength and programmatic accountability to achieve performance outcomes and standards in the most cost effective and efficient manner possible Identify gaps in services and specialized needs Identify priority populations including, but not limited to criminal justice involved, child welfare involved, individuals served in need of trauma informed care, and co-occurring Use the collection and analysis of data to improve the network and network provider compliance and when necessary incorporate improvements into action plans.

Trauma Recovery

Thriving Mind South Florida’s Trauma Recovery Network offers a number of free services for adult and child victims of violent crime. Family members of victims can also receive services at no cost. All services are free to victims and their families thanks in part to a Victims of Crime Act (VOCA) grant from the Florida Attorney General’s Office. The VOCA Fund was created by Congress in 1984 to provide federal support to state and local community-based programs to serve victims of crime.

Laura Naredo
Laura Naredo
President and Chief Executive Officer
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Laura Naredo. MS, CHC, CHPC is the President and CEO with over 20 years of experience at both the clinical and management level. She has also worked with both state agencies and non-profits in behavioral health care. She is responsible for managerial work planning and directing programs to ensure coordination and efficiency among administrative, programmatic and operational aspects of service delivery, reporting directly to the Board of Directors. She is responsible for the management of all systems of care operations, quality improvement and quality assurance processes within the agency. She develops, leads, facilitates, and advises internal committees regarding system of care operations, quality improvement, quality assurance, utilization management and risk management activities. She maintains a knowledge of federal and state regulatory conditions and integrates into the internal QI/QA systems, system of care operations and ensures continued compliance with such regulations. She has direct responsibility for the development of the system of care teams, quality improvement and quality assurance programs within the network. She identifies opportunities for performance improvement and establishes corrective action plans. She directs the leadership team in the development of appropriate system of care programming, quality assurance programs and monitor quality control for all operational functions.  

Stephen Zuckerman
Stephen Zuckerman
Senior Vice President and Chief Financial Officer
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Stephen Zuckerman is the chief financial officer. His role is to develop, initiate, maintain, and revise policies and procedures for the general operation of the Financial Program and its related activities to prevent illegal, unethical, or improper conduct. He develops and periodically reviews and update Standards of Accounting to ensure continuing currency and relevance in providing guidance to management and employees. He collaborates with other departments to direct accounting and finance compliance issues to appropriate existing channels for investigation and resolution. He responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigation procedures. Develop and oversee a system for uniform handling of such violations. He acts as an independent review and evaluation body to ensure that accounting financial issues/concerns within the organization are being appropriately evaluated, investigated, and resolved. He monitors and coordinates the financial and accounting activities of other departments to remain abreast of the status of all financial and accounting activities and to identify trends. He Identifies potential areas of financial vulnerability and risk; develop/implement corrective action plans for resolution of problematic issues and provide general guidance on how to avoid or deal with similar situations in the future. He provides reports on a regular basis, and as directed or requested, to keep the President/Chief Executive Officer, Finance Committee and Board of Directors informed of the operation and progress of accounting efforts. He monitors the performance of the Financial and Accounting Program and related activities on a continuing basis, taking appropriate steps to improve its effectiveness. He ensures the provider network follows the rules and regulations of regulatory agencies as it pertains to the contract with the provider, that agency policies and procedures are being followed, and that behavior in the organization meets the company’s Standards of Conduct.  

Judy Hickson
Judy Hickson
Executive Assistant
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